Refund & Cancellation Policy
Effective Date: August 2026
Refund & Cancellation Policy
At ElectroCare Engineering, we strive to provide high-quality digital services and ensure customer satisfaction. This Refund & Cancellation Policy explains how cancellations and refunds are handled for our services.
Digital Services
Our services include, but are not limited to:
Website Design
eCommerce Development
WordPress Development
Website Maintenance
Domain Registration Assistance
Web Hosting Assistance
SEO and Digital Consulting
Project Cancellation
Clients may request to cancel a project before work has started.If the project has already begun, cancellation requests will be reviewed based on the amount of work completed.
Refund Eligibility
Refund requests may be considered under the following circumstances:
The project has not yet started.
We are unable to deliver the agreed service.
A refund is approved after reviewing the specific situation.
Refunds are not guaranteed and are evaluated on a case-by-case basis.
Non-Refundable Services
The following services are generally non-refundable once purchased or delivered:
Completed website design or development work.
Domain name registrations or renewals.
Web hosting plans purchased through third-party providers.
Downloadable digital products.
Custom development services that have already been completed.
Third-Party Services
Some services provided through third-party companies, such as hosting providers or domain registrars, are subject to their own refund policies.We are not responsible for refund decisions made by third-party providers.
How to Request a Refund
To request a refund, please contact us through our Contact Us page and provide:
Your name
Project or order details
Reason for the refund request
We will review your request and respond as soon as possible.
Policy Updates
We reserve the right to modify this Refund & Cancellation Policy at any time.Any changes will be published on this page.